FAQs
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What types of cleaning services do you offer?
We offer residential, commercial, post-construction, and deep cleaning services. We also provide regular cleaning plans (weekly, bi-weekly, or monthly) tailored to your needs.
Do you provide cleaning products or do I need my own?
We bring all necessary products and equipment. If you prefer specific products, we can use yours. You only need to provide paper towels and trash bags.
Do you clean carpets, upholstery, or windows?
No, but we can recommend a partner professional.
Do you offer eco-friendly services or natural cleaning products?
Yes, we offer eco-friendly cleaning with chemical-free products. This option has an extra fee of $50, or you can provide your own products.
How much does the cleaning service cost?
Prices start at $120 and vary based on the property’s size, service type, and cleaning frequency. Request a free quote!
How is the price calculated?
Based on the number of rooms, square footage, level of dirt, and specific needs. We offer fixed-price or hourly quotes.
Can I get a free quote?
Yes! Contact us or visit our website for a quick, easy estimate.
Are there any extra fees or hidden costs?
No! Our pricing is transparent. Any extra services will be agreed upon in advance.
Are you available tomorrow/this week?
Availability varies, but we strive to accommodate you quickly. Contact us to check.
How often can I schedule cleanings?
We offer one-time and recurring services (weekly, bi-weekly, or monthly).
Do I need to be home or at the office during cleaning?
No, as long as we have access. For safety, non-friendly pets should be kept in a separate area.
Do you offer organization services?
No, but we can recommend a partner professional.
Do you change bed linens?
Yes, just leave clean linens on the bed.
Do you offer laundry service?
Yes, we wash and fold clothes. Request a personalized quote
How long does a standard cleaning take?
Between 1.5 to 4 hours, depending on the property’s size and service.
Who are the cleaning professionals?
Trained, experienced professionals committed to quality service.
Do you conduct background checks on staff?
Yes, all undergo a strict selection process.
Are the staff trained and insured?
Yes, with regular training and insurance for peace of mind.
Can I request the same team each time?
Whenever possible, we assign the same team for recurring clients.
What if I'm not satisfied with the cleaning? Do you offer a guarantee?
Yes! Let us know within 24 hours, and we’ll fix it at no extra cost.
How does cancellation or rescheduling work?
- 48-hour notice: $70 fee
- 24-hour notice: 50% of service cost
- Same-day cancellation: 100% of service cost
Do you have a refund policy?
Yes, we review each case for a fair solution, including partial refunds or credits for future services.
Do you have reviews from previous clients?
Yes! Check out reviews on Nextdoor and Google.
